Knowing your audience is the first step to increasing visitor personalization. Understanding consumer patterns of purchase are essential to building a conversion funnel. Here you will learn about how to build a customer journey map and other find website personalization best practices.
Most e-commerce stores understand the importance of collecting customer feedback. Yet, many online retailers struggle to collect the volume and quantity of the customer or visitor information they need. And when they do get feedback, it often comes at the expense of customer experience. It’s also essential to collect feedback the right way. If poorly […]
Do you want to quickly get more Klaviyo subscribers for your ecommerce store? Are you using Klaviyo pop-ups and embedded forms, but you feel like you could achieve even better results? You’re in the right place. Klaviyo is one of the best email marketing platforms created for online businesses. It helps ecommerce brands drive more […]
Today’s world is all about tailored and personalized experiences. They have become the norm and what customers expect from businesses. High engagement and an increase in sales are often tied to impactful personalization and tailored customer experiences. Here’s the shocker: According to research from Forrester, only 33% of companies believe that segmentation is significantly impactful. […]
Justuno and OptiMonk are two really popular conversion optimization tools for eCommerce stores. Justuno has been in the market since 2010 which makes them one of the first models available, but in 2014, OptiMonk was developed and has become one of the most loved CRO tools that is sought after around the world today. If […]
In this article, we will cover how using Exit Popups properly can help boost your email marketing and Facebook Messenger marketing. But before we do that, why is it still important in 2020 to continue to grow your list. As a marketer or an eCommerce store owner, you have surely heard these repeatedly. “Own your […]
Customers love when their shopping experience is personalized. That’s why innovative online stores keep working hard on ecommerce personalization, delivering more accurate, relevant, and personalized touchpoints throughout their online communication. It’s a well-known truth among marketing and communication experts that talking to your prospects and customers in a customized way is much more efficient than […]
Customer loyalty is hard earned by big brands, usually with years of advertising campaigns reinforcing brand messaging. These retail bohemiths are the online stores of high street retailers, market places like Amazon or Alibaba and increasingly manufacturers selling direct to the consumer. Big brands are the eCommerce minority, in every sense, but the focus of […]
96% of unhappy customers don’t complain, and 91% of customers will leave without even telling you. What do you do to find those customers before they are in the final stages of leaving? How do you ensure that you are always keeping your ears to the ground in understanding your customers? A simple and effective solution — obtain, […]
Most retailers across all industries turned out to be unprepared for the radical consumer behavior transformations provoked by the COVID-19 pandemic. Some players expected to return to the pre-crisis patterns just after the lockdown, with public life restrictions easing. However, it is becoming increasingly evident that the opposite is true, that many of the current […]
Provident has been a dominant player in Hungary’s personal loan sector since 2001. Even though they are a well-known brand, they face the same challenges as any other website. Many visitors leave their pages without conversion. They started to use OptiMonk to save these visitors. In this case study, we’ll walk you through the entire […]
