Knowing your audience is the first step to increasing visitor personalization. Understanding consumer patterns of purchase are essential to building a conversion funnel. Here you will learn about how to build a customer journey map and other find website personalization best practices.
Popups. Marketers love them, users hate them. Right? Well, not in all cases. We’re excited to roll out a brand new gamification popup that your users will LOVE: Meet the Pick a Present (aka Pick a Gift) template! Using it, you can attract your website visitors and turn them into loyal customers. What is the […]
Cialdini’s book Influence – famously known as the ‘Bible of Marketing’– presents the 6+1 principles of persuasion, which can increase any ecommerce stores’ conversion. Do you have an online store? Are you working in the marketing field? Then you may have heard of a book published in 1984, which many call the ‘Bible of Persuasion […]
Whether you’re brand new to eCommerce or you’ve been around the block a few times, you know popups are big business. They help capture more subscribers, decrease your cart abandonment rate, and drive more sales. But how do you choose the right popup app? Privy is one of the most popular on Shopify, with over […]
When designing a customer survey, the choice between using closed-ended questions or open-ended questions in any given situation should ultimately be decided by your goal; – are you trying to segment users into ever more refined persona’s or are you trying to understand them to refine your message. Usually the goal is a little of […]
In a world transitioning towards mobile-first for ecommerce, understanding how to improve your customer experience is increasingly important, necessary to adapt to changing needs and improve what is offered. Here, customer experience is often confused with customer satisfaction and the concept of “delighting customers” so before talking about the best survey questions to use for […]
It is easy to forget that repeat customers are not necessarily loyal customers. It’s a common mistake that can be avoided, – taking customer loyalty for granted. Store owners tend to expend too much effort in gaining new customers, rather than retaining those they already have. However, the goal should not be to just “retain customers” […]
If you find A/B testing statistics and data science difficult to leverage for improving conversion and sales? Take comfort in the fact that you are not alone, and that there is a solution for you in this article, but first a little context. Hiring Woes, the back story. For corporate recruiters, hiring for an ecommerce […]
Giving customers what they want is at the heart of every business. If you have what the customer wants then you will sell more, ergo you will become successful. One way to find what your customer want is to ask them. Offering product customization is one way to do this. You can either be reactive […]
Sometimes it’s a great idea to see what the competition is doing differently, especially if your competitor seems to be doing well with specific products or with products you don’t have, but how do you know? In this blog we’ll show you how to be a Shopify Spy. When using the term Shopify spy, really […]
A presell page is a piece of editorial content designed to peak the interest of potential customers. It must be highly relevant to what you offer as a business, and use advertising copywriting techniques to appeal to the viewer. The Presell provides the context of a problem that the reader is likely to identify with, […]
