If you pass this test with more then 70% correct answers you’ll be eligible to have the guarantee. Good luck future Customer Value Optimization Expert!
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Congratulations, you’re a Certified Customer Value Optimization Expert. You learned the CVO Guide from A-Z. You can learn more about conversions at OptiMonk University. Keep on learning!
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Question 1 of 17
1. Question
4 point(s)What method belongs to CRO or CVO?
Sort elements
- CRO
- CVO
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Convincing the visitors to purchase right away with smart tactics
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Creating value at every point of the customer's lifecycle, providing real help.
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Question 2 of 17
2. Question
2 point(s)Why is A/B testing good if you run a campaign?
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Question 3 of 17
3. Question
5 point(s)Put the Customer Value Optimization’s five main steps in the right order.
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Setting up the platform and collecting data
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Analyzing data and exploring opportunities
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Creating an optimization plan
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Setting up campaigns
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Evaluating results
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Question 4 of 17
4. Question
10 point(s)Which are types of layered messages?
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Question 5 of 17
5. Question
2 point(s)What do you call if the visitor is seeing the landing page that is expected to have the most relevant content for him/her?
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Question 6 of 17
6. Question
2 point(s)What could too much messaging cause amongst shoppers?
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Question 7 of 17
7. Question
8 point(s)What are the 4 main personalization techniques you read about?
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Question 8 of 17
8. Question
2 point(s)What Personalization Means to E-commerce?
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Question 9 of 17
9. Question
2 point(s)What is the fundamental principle of Customer Value Optimization?
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Question 10 of 17
10. Question
2 point(s)Why should you always close and convert?
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Question 11 of 17
11. Question
5 point(s)Here you can see that customers go through five stages of awareness to become purchase-ready. Sort the 5 stages of awareness in order!
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Completely Unaware
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Problem Aware
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Solution Aware
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Product Aware
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Fully Aware
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Question 12 of 17
12. Question
4 point(s)Which of the following makes shoppers return to your website?
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Question 13 of 17
13. Question
8 point(s)Today’s modern web stores have a number of harmful practices that result in a poor digital customer experience. Please choose the ones you read about.
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Question 14 of 17
14. Question
2 point(s)What can be typically a problem with Conversion Rate Optimization?
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Question 15 of 17
15. Question
2 point(s)What is Conversion Rate Optimization (CRO)?
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Question 16 of 17
16. Question
8 point(s)Which of the following tools belong typically to CRO?
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Question 17 of 17
17. Question
2 point(s)What is Customer Value Optimization (CVO)?
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