Repeat Purchase Survey

Start building loyalty after making the first sale

Get valuable feedback and build customer loyalty at the same time using OptiMonk's Repeat Purchase Survey Popup.

Expected results

+5%return purchase rate

Difficulty

Easy

Industry

Ecommerce

Goals

Collect feedback, Increase sales

When to use it?

Want to foster a strong bond with your customers right after they make their first purchase?

Here's the secret: ask for feedback from your customers immediately after their purchase and offer a discount in exchange.

By understanding their shopping experience and identifying areas for improvement, you can fine-tune your offerings to exceed their expectations.

Offering a discount as an incentive increases the likelihood of customer participation and also gives customers a reason to come back later. This paves the way for customer loyalty.

How to set it up?

Step 1: Create a new campaign

Scroll down and choose a template.

Create a repeat purchase survey in OptiMonk

Step 2: Setup your campaign

Check the setup of your campaign and make any modifications if needed. You can add an extra page next to the survey to ask for feedback from those visitors who gave a bad rating.