Discovering why customers abandon their carts is crucial to boosting your conversion rates, and we have the perfect tactic for you: the Exit Feedback Survey!
Say goodbye to guesswork and get real, qualitative feedback directly from your abandoning visitors.
Visitors who leave without completing their purchase present an opportunity to gain insights into potential pain points or issues within your funnel. By reaching out to them and asking for feedback, you open the door to understanding their concerns and hesitations. It allows you to dig deeper into the reasons behind cart abandonment.
By addressing the issues that are hindering conversions, you can refine your strategies, boost customer satisfaction, and ultimately boost your bottom line.
Step 1: Create a new campaign
Scroll down and choose a template.
Step 2: Set up your survey
Add options that are the most applicable to your website.