Collect Feedback
Get quality
customer feedback
Value your customers by asking feedback & improve
your website experience with customer insights
Listen to your customers
Why do people go from one page to another, without putting any product into their baskets?
What if they put items in their baskets, but never proceed to check out? Fixing such issues
is hard when you don’t really know what to fix. What if you could easily ask your visitors
how they feel about your website at the moment they are about to leave?
Improve
your business
The biggest brands have grown so big, in part 'cause they have actively asked for feedback. And who better to help you improve than your clients?
Build customer
loyalty
A customer likes to know that you care about him/her. If you value your customers by asking feedback, you can keep them engaged with you.
Understand your visitors
Analysing a customer feedback - let it be good or bad - helps you understand your clients’ basic problem and then look for solutions.
Get to know your visitors
Create on-site surveys easily that work on any device, use multiple question types and learn more about your visitors and customers.
I needed answers. In a short period of time, I got them - due to the questionnaire. What was even better, I could easily export it and convert it into a diagram.
Read full story
Gain valuable customer insights
Quickly design 5 stars, 3-option emoji, or Yes-No feedback elements and let your visitors leave their opinions in a blink of an eye. It is an easy way for your visitors to leave instant, visualized feedback.
Super easy to use, works exactly as advertised, excellent support, lots of helpful hints along the way, and the price is extremely reasonable. We moved from another platform which was charging close to 5 times more and delivering a lot less. We couldn't be happier with OptiMonk.
Understand your users' behavior
Ask questions about user behavior during the journey, identify where they get stuck, and improve the performance and user experience of your website.
Easy to use.
And super supportive customer service. If you have any questions on how to use the app or what works the best, they are here for you. Highly recommended.
Proven tools to collect feedback
We have all you need to ask your visitors’ opinion
Unlimited pages
for surveys
Customize the flow according to your needs and add as many questions as you wish. With unlimited steps, the sky’s the limit.
Radio buttons
& checkboxes
To predefine options for your questionnaries, use our radio buttons or checkboxes – depending on that only one or more answers can be given.
Custom form
fields
Custom fields can be added to your messages to collect additional client details (e.g. gender, date of birth, or country – even in a dropdown menu).
One-click
feedback
Select from 3 types of feedback elements—5 stars, 3-option emoji, or Yes-No—and allow your visitors to give feedback with one click.
Visual
dashboard
Use our feedback dashboard to see the answers and review feedback items in real time. You can export the data and further analyze it if needed.
Pre-made
templates
Let our ready-to-use templates inspire you and have your new content up and running in minutes.
Discover endless possibilities
Start collecting feedback with these free popup templates
Works on any website
Customer Value Optimization works seamlessly
with all CMS & eCommerce platform
Create your free account &
Collect quality customer feedback
Forever free plan ● Easy setup ● No credit card required
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