Collect valuable customer insights
with ease

Gather feedback with engaging forms.
Understand your visitors. Build loyalty.

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Over 30,000 brands happily use OptiMonk
Use cases

Advanced tacitcs used by high-growth DTC
brands to gain valuable customer insights

PURCHASE SATISFACTION SURVEY

The easiest way to uncover issues within your funnel that hurt conversion rates

Dig deeper into why customers abandon their carts and improve the user experience on your website by displaying a feedback popup during the customer journey. Gain insight instantly.

MARKETING RESEARCH SURVEY

Discover where your customers are really coming from

Learn more about your visitors and customers with on-site surveys that work on any device. Use this first-hand data to fine-tune your funnel.

NPS SURVEY

Get real, measurable feedback on anything you want

Ask for instant measurable feedback effortlessly with a non-intrusive sticky bar. Track responses in OptiMonk or send them to a tool of your choice such as Slack.

Embed anywhere

Collect feedback without interrupting
carefree browsing

Popup

Sidemessage

Stickybar

PROVEN TOOLS

Don't just collect feedback.
Get valuable insights out of it.

SURVEY ELEMENTS

Ask for feedback the
right way

SURVEY ACTIONS

Run actions when visitors engage with your survey

Integrations

Sync with your go-to e-mail marketing
or marketing automations software

Advanced features

The toolset you need to gain valuable insights
along the whole customer journey

Subscriber recognition

Display recently viewed, most popular or similar products to a product category.

A/B testing

Test copy, images & various opt-in formulas and use what works best for you.

Custom form fields

Have discount codes applied automatically
to your visitors’ carts.

Google & GDPR compliance

Run worry-free opt-in campaigns. Make sure your subscribers’ data & your site performance are safe and sound.

Drag & drop editor

Create popups from scratch or modify pre-built templates in an eye-blink.

User experience protector

Use a smart can on how many campaigns your visitors see without compromising on conversions.

Templates

Start collecting feedback from
ready-made templates in 2 minutes

Browse pre-built
mobile-friendly templates

Not sure which use cases are the right for your brand? Get inspired by browsing our list of professional, responsive templates.

Success stories

Learn how OptiMonk helped these DTC
brands turn feedback into valuable insights

Optimized checkout experience
based on customer feedback

“Based on the responses, we learned what kind of information we should display on the site, in order to greatly improve the conversion rate.

I looked up many exit-intent service providers. I tried all the trial versions and compared the features, price, customer service, etc. As I remember, OptiMonk wasn’t the cheapest option, but it was definitely the best regarding the knowledge, features, and customer service.“

Balázs Lakatos
Online Marketing Expert | Flip.hu

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