We are looking for

Partner Success Manager

Mid, Senior

Must have

Nice to have

Requirements description

  • You have at least 2 years of experience in the field of Customer Service/Project Management
  • Customer-focused mindset: you like to help other people and it doesn’t bother you to tell the same story for the 20th time
  • You are dynamic and a fast learner: our product evolves and grows, so it is a good challenge to keep up your expert status to provide the best service for our customers
  • You can work remotely for longer periods if needed
  • You don’t shy away from new challenges even if they are out of your comfort zone

Knowledge of one or more of these is a plus

  • Experience with or knowledge of the SaaS industry 
  • Experience with or knowledge of the eCommerce industry

About the position

OptiMonk is a fantastic personalization tool with a mission to provide e-commerce stores with the tools to sell globally at Amazon level. Did you know that OptiMonk is one of the most popular and highly rated Shopify apps? We work hard to create an exemplary corporate culture, and our team members can work remotely up to 100%, but we also have offices in Budapest and Debrecen. 🏠

We are looking for a Partner Success Manager who will be the liaison for online marketing agencies and small and medium-sized businesses. They will be responsible for selling the webshop and website personalization software, and building and maintaining partner relationships.

How would you contribute to our mission?

  • Customer relationship management: Your task will be to ensure customer satisfaction. You will need to communicate actively with the Optimonk sales team and customers. 
  • Project management: Planning, monitoring, and supervising your projects. You will be responsible for coordinating collaboration with customers, following the schedule, and achieving results. 
  • Product development suggestions: You will need to keep track of market trends and new technologies and make recommendations regarding product development. 
  • Data analysis and reporting: Identifying personalization opportunities revealed by Optimonk’s own know-how and data provided by the customer. 
  • Delivering presentations and workshops. 
  • Marketing support: You will assist the marketing team in designing more effective campaigns by providing information from customer relationships and data. 
  • Social media management: You will need to contribute to the development and management of the company’s social media presence, including Facebook, Instagram, and LinkedIn. 
  • Regular analysis: You will need to monitor the company’s performance and regularly analyze the effectiveness of corporate strategies and customer satisfaction. 
  • You will need to personally assist in the onboarding process of new subscribers, help set up successful campaigns, and optimize them. 
  • Maintaining contact with key partners, primarily online marketing agencies.

Equipment supplied

M1 MacBook Pro


Large monitor

Home office

Perks in the office


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Budapest, Debrecenour office location

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45+ employeesBetween 21 and 45 years old

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OptiMonkLearn more about whe we are

Apply now

About OptiMonk


We founded


Brands use OptiMonk

$ 3M+

Annual Recurring Revenue


Stable background w/profit

Who we are

We’re building the new generation of online marketing tools. We’re making old, clunky personalization software obsolete, and showing the world that efficiency and simplicity can coexist. Our long-term goal is for all website-related optimization to happen within OptiMonk, helping marketers make big gains in productivity.

Our hiring process


Intro call with

Talent Team

Call with our

Hiring manager

Take home

4. Team
5. Final
Avg. less than 7 days

Some of your co-workers

We know first hand that the people behind product development are the ones who know best how to implement the right solutions. We give our engineers the room and support to solve hard technical challenges while having fun Balazs CTO

I'm working with people that I can learn from, they push me to take on new challenges every day. We genuinely care about each other and work together as a team to achieve our goals. Niki Marketer

Why is it worth coming here every morning? Because I can be boldly creative with a young, cohesive team, where the projects are exciting and the morning coffee is the most delicious ❤️ Niki Manual tester


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Join our team and let's revolutionize
eCommerce together!