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- Top Shopify Apps Used by the Best 1,000 Ecommerce Stores
Top Shopify Apps Used by the Best 1,000 Ecommerce Stores
-
Barbara Bartucz
- Ecommerce
- 6 min read
Table of Contents
We analyzed the top 1,000 Shopify stores (yes, the actual top of the top, like Khy by Kylie Jenner and Stanley), digging deep to see which Shopify apps they rely on to drive sales, support customers, and scale operations.
The results? A blend of crowd favorites and a few under-the-radar gems that are quietly doing the heavy lifting behind the scenes.
Ready to peek behind the curtain and steal some winning strategies to boost sales? Let’s get into it.
Best Shopify apps used by the top stores
Want to know what powers the biggest Shopify stores? These are the must-have Shopify apps behind their growth.
| App name | % of top 1,000 using it | Shopify rating |
|---|---|---|
|
Klaviyo
|
70.90% |
4.6 |
|
Attentive
|
33.40% |
4.2
|
|
Gorgias
|
28.40%
|
4.2 |
|
Yotpo Reviews
|
26.90%
|
4.8
|
|
Zendesk
|
24.40%
|
4.0
|
|
Shopify Checkout Blocks
|
23.80%
|
3.7
|
|
Loop Returns & Exchanges
|
20.80%
|
4.7
|
|
Yotpo Loyalty & Referrals
|
20.20%
|
4.7
|
|
Elevar Conversion Tracking
|
19.80%
|
4.6
|
|
Swym Wishlist Plus
|
17.30%
|
4.8
|
1. Klaviyo: Email Marketing & SMS
Used by: 70.90% of the top 1,000 Shopify stores
Shopify app store rating: 4.6
Klaviyo is the go-to platform for Shopify merchants who are serious about customer engagement. It combines email and SMS marketing with a powerful customer data platform, helping you deliver personalized messages at scale. This app is a top choice for those looking to enhance their email marketing strategies.
You can build automated flows, trigger email marketing campaigns based on real-time behavior, and dig into performance analytics that actually matter.
Key features:
- Create highly targeted email and SMS campaigns using real-time customer data
- Build automated flows for abandoned carts, product recommendations, and more
- Segment audiences based on behavior, past purchases, and engagement
- Use mobile push notifications to re-engage customers
- Analyze performance with in-depth, visual reporting
Pricing: Starts at $20/month for email
Learn more about the Klaviyo app
2. Attentive: SMS + MMS Marketing
Used by: 33.40% of the top 1,000 Shopify stores
Shopify app store rating: 4.2
Attentive helps brands connect with customers across the entire buyer journey—by text. From welcome flows to order updates, it gives you the tools you need to send personalized messages through SMS, MMS, and even RCS. Their platform makes it easy to manage lists, segment audiences, and launch promotional or transactional messages at scale.
Key features:
- Send promotional, transactional, and conversational SMS/MMS messages
- Segment audiences and trigger flows based on user behavior
- Offer on-demand customer support via two-way messaging and automation
- Access templates tailored to your industry
- Track performance with campaign-level analytics
Pricing: Free 30-day trial available; contact sales for pricing
Learn more about the Attentive app
3. Gorgias: Helpdesk, Chat & FAQ
Used by: 28.40% of the top 1,000 Shopify stores
Shopify app store rating: 4.2
Gorgias is a helpdesk platform built specifically for ecommerce. It centralizes all support channels—like email, live chat, social, and SMS—into one dashboard. And the platform’s AI features really shine, automating responses to common questions and recommending products based on customer conversations.
Key features:
- Use AI agents to resolve FAQs instantly and reduce response time
- Manage live chat, email, and social messages from one place
- Build automated workflows for returns, order updates, and shipping issues
- Trigger upsell and product recommendation campaigns during chats
- Integrate deeply with Shopify for contextual order data
Pricing: Starts at $10/month
Learn more about the Gorgias app
4. Yotpo ‑ Product Reviews App
Used by: 26.90% of the top 1,000 Shopify stores
Shopify app store rating: 4.8
Yotpo helps brands showcase customer reviews, ratings, and photos to build trust and increase conversions. It also includes tools for SMS and email marketing, making it a flexible platform for both social proof and retention marketing.
As a leading product review app, Yotpo empowers brands to leverage authentic customer feedback to boost credibility and drive sales.
Key features:
- Display reviews with dynamic widgets across product and landing pages
- Collect photo and video reviews automatically from verified buyers
- Customize review requests via email and SMS
- Analyze user feedback to identify top products or pain points
- Integrate loyalty and rewards programs into the same dashboard
Pricing: Free plan available; paid plans start at $15/month
Learn more about the Yotpo app
5. Zendesk: Live chat app
Used by: 24.40% of the top 1,000 Shopify stores
Shopify app store rating: 4.0
Zendesk gives your support team the tools to help customers across channels—whether that’s email, live chat, or messaging apps. With AI bots, ticketing, and advanced routing, it’s a favorite among larger ecommerce stores that need 24/7 support coverage.
Key features:
- Provide personalized support across email, chat, and messaging apps
- Route tickets to the right agents automatically using AI
- Use customizable help centers and chatbots to deflect common issues
- Monitor performance with detailed analytics and reports
- Sync Shopify data for faster order resolution
Pricing: Starts at $25/month (Support Team package)
Learn more about the Zendesk app
6. Shopify Checkout Blocks
Used by: 23.80% of the top 1,000 Shopify stores
Shopify app store rating: 3.7
This app allows Shopify Plus users to create a tailored checkout experience. You can rearrange fields, hide payment methods, and add promotional messages—all without touching code. It’s perfect for ecommerce stores that want tighter control over the checkout process.
Key features:
- Add custom content blocks and dynamic messaging to checkout pages
- Control visibility and order of delivery and payment methods
- Offer unique shipping or order-level discounts directly at checkout
- Improve the user experience with targeted upsell or trust-building elements
Pricing: Free for Shopify Plus users
Learn more about the Shopify Checkout Block app
7. Loop Returns & Exchanges
Used by: 20.80% of the top 1,000 Shopify stores
Shopify app store rating: 4.7
Loop automates returns and exchanges, turning a historically painful process into a customer-friendly one. Brands can offer credit-based exchanges, upsell during returns, and get real-time insights into return reasons and volume.
Key features:
- Automate returns, exchanges, and warranty claim workflows
- Provide instant store credit or product swaps for faster resolutions
- Track return analytics to optimize products and policies
- Reduce support load with branded return portals
Pricing: Free plan available; Essentials plan starts at $155/month
8. Yotpo Loyalty Rewards Referral
Used by: 20.20% of the top 1,000 Shopify stores
Shopify app store rating: 4.7
This is Yotpo’s second app on the list, and this one focuses on customer retention. It helps brands set up reward programs with zero development time. Customers earn points for purchases, referrals, and more, while you drive repeat sales.
Yotpo is not just a favorite among Shopify users but also stands out when compared to similar tools on other ecommerce platforms, making it a versatile choice for various online store owners.
Key features:
- Launch reward campaigns with 20+ templates for common use cases
- Offer flexible reward options like discounts, free products, or free shipping
- Build tiered loyalty programs to increase customer lifetime value
- Segment customers based on behavior and rewards activity
Pricing: Free to install; Pro plan starts at $199/month
Learn more about the Yotpo app
9. Elevar Conversion Tracking
Used by: 19.80% of the top 1,000 Shopify stores
Shopify app store rating: 4.6
Elevar helps you track conversions more accurately in a post-iOS14 world. It builds a server-side data layer to ensure your tracking is consistent, even when browsers block cookies or JavaScript. If you’re serious about attribution, Elevar is your best bet.
Key features:
- Deploy server-side tracking to 40+ ad and analytics platforms
- Enrich sessions to identify returning users and protect attribution
- Use Identity Graph to store click IDs and connect user journeys
- Eliminate duplicate or missed conversions across channels
Pricing: Free to install; paid plans from $200/month
Learn more about the Elevar app
10. Swym Wishlist Plus
Used by: 17.30% of the top 1,000 Shopify stores
Shopify app store rating: 4.8
Swym lets customers save their favorite products and come back to them later. With personalized accounts, email alerts, and wishlist sharing, it’s a great tool to encourage customers to engage with your store more, boosting both engagement and conversions.
Key features:
- Allow customers to create and organize multiple wishlists
- Send automated emails for low-stock items, back-in-stock items, and price drops
- Track individual customer wishlists, recent views, and offers
- Let users share wishlists via email, SMS, or social links
Pricing: Free plan available; paid plans from $19.99/month
FAQ
Are there any free Shopify apps worth using?
Yes, plenty of high-performing Shopify apps offer free plans or trials. Apps like Yotpo Reviews, Swym Wishlist Plus, and Loop Returns provide solid functionality without upfront costs—great for stores just starting out.
Keep in mind that as your business grows, you may need to upgrade to access advanced features or automation.
What’s the best Shopify app to get more customers?
Apps like Klaviyo, Attentive, and OptiMonk are specifically designed to help you attract and convert more visitors, ultimately leading to increased sales.
Klaviyo and Attentive manage personalized email and SMS campaigns, while OptiMonk engages on-site visitors with targeted messages, exit-intent popups, and product recommendations—turning more of your traffic into customers and boosting your sales.
Can I use Shopify apps to integrate with Google Shopping?
Absolutely. Apps like Google Channel by Shopify or third-party tools like Simprosys Google Shopping Feed make it easy to sync your products to Google Shopping.
These apps automate product feeds, handle formatting issues, and help you get listed in Google’s free product listings and paid ads with minimal manual work.
Wrapping up
There’s no shortcut to ecommerce success—but there is strategy. And a strong strategy often comes down to picking the right tools.
All of the apps on this list aren’t just there for the sake of it—they’re what the top 1,000 Shopify stores actually use to win customer loyalty, boost conversions, and scale faster.
Ready to follow their lead? Try these apps and start optimizing your store today.
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Written by
Barbara Bartucz
Barbara is a Content Marketer at OptiMonk. She takes pride in creating different forms of content, whether it’s an article, a video, or an e-book.
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Product updates: January Release 2025
