30 Customer Feedback Questions to Ask in 2020 & Tools to Use

30 Customer Feedback Questions to Ask in 2020 & Tools to Use

Customer feedback is the process of collecting, evaluating, and acting on information, ideas, insights, etc. from your customers and prospects.  This feedback can help understand where you are succeeding (your website, your products, your service, your brand). Also, any construction or negative feedback can also help you improve your products, processes, and people.  If you, […]

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Consumer Product Categories

How to Decide What Consumer Product Categories to Use?

The more products you have, the more guidance your customer need to find what they are looking for.  Simply put, – a frustrated customer is a lost customer.  In order to help the customer you need to organize your Shopify experience, personalize it so they can find what they are looking for.  This means defining […]

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Mobile Friendly Test

Mobile Friendly Test 2020: CRO for Mobile Devices

One common assumption is that because a website is responsive is that it is also mobile-friendly.  This is frequently not the case, and consequently, businesses are often unaware that their website has been classed as unfriendly by Google search. While there is several simple mobile-friendly tests that can be carried out to test for mobile […]

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