What if we told you there was a way to improve your marketing campaigns, optimize user experiences, and learn more about your customers?
Well, there is.
All you have to do is run A/B tests, and it’s easier than you think.
In this article, we’ll dive into the importance of A/B testing and how you can use this method as part of conversion rate optimization (CRO) to improve conversion rates, measure changes, and boost your bottom line.
But first, let’s cover the basics.
A/B testing, also known as split testing, is when you analyze two different versions of the same thing to see which one performs better. It’s like a scientific experiment for your marketing campaigns.
Imagine you’ve created a new landing page for your website. You like the way it looks, but you’re not sure if it’ll outperform your existing landing page.
Instead of guessing, you can run an A/B test.
Half of the visitors to your site will see Landing Page A, while the other half will see Landing Page B.
After the test, you’ll know which version had the best conversion rate.
Source: HubSpot
A/B tests can be run on almost anything, including:
You can also test different elements of the same web page at different time periods to increase testing frequency and track multiple metrics.
The versatility of split testing makes it one of the most valuable assets in your digital marketing toolbox. It lets you see how people respond to changes in your digital content, providing insight into visitor behavior and buying preferences.
Albert Einstein once said, “Failure is success in progress.”
You won’t create the perfect marketing campaign by guessing. You create it through trial and error—learning what doesn’t work and adapting your strategy.
A/B testing helps you improve your understanding of customers’ preferences and shopping habits.
By running A/B tests, you can learn which marketing strategies are likely to boost sales, which strategies to avoid, and how to create delightful customer experiences that influence user behavior.
This not only enhances the performance of your ongoing campaigns but also helps you make better-informed decisions going forward, aligning with a well-defined marketing strategy for long-term growth and improvement.
There’s a right way and a wrong way to conduct A/B tests.
The right way will help you reach your conversion goals by finely tuning various elements of your website to align with your visitors’ preferences. The wrong way will waste a lot of time, and nobody wants that.
Here are some best practices to help you get the most out of your A/B tests.
Conducting A/B tests is a lot like following the scientific method. You don’t just randomly change things.
There’s a process to follow:
If you don’t have a goal or desired outcome in mind, you’re aimlessly testing things in hopes that something might work out. That’s why it’s important to develop a strategy before you start your A/B testing.
Here’s an example.
Pretend your goal is to increase newsletter subscriptions. The first thing you should do is build your strategy around that goal by thinking about different ways you can increase subscriptions.
You could:
These are excellent things to test. You can run as many A/B tests as you want, but you need to only test one element at a time.
Don’t test your new popup on the new landing page because you won’t know which element visitors are responding to.
However, you can run multiple tests of the same element, known as multivariate testing.
An example of multivariate testing is split testing three spin-the-wheel popup versions, each with a different call-to-action button. You’re running multiple tests, but you’re still analyzing the same element—the spin-the-wheel popup.
Every A/B test should have a:
Now, it’s time to set your sample size. Who will you send the test to?
If you’re split testing an email campaign, you can simply send the control to half of your subscribers and the challenger to the other half.
But for web elements, you want to make sure you have a large enough sample size. Otherwise, your test won’t give accurate results.
Optimizely has a calculator that helps set your sample size. You’ll enter the conversion rate of your control, determine the improvement you want the test to acknowledge, and choose the statistical significance of your test.
You’ll need an A/B testing tool to launch the test and collect the data.
OptiMonk’s Smart A/B Testing tool is a great option, leveraging fully automated, AI-powered A/B tests to help you identify the best-performing text elements on your landing pages.
OptiMonk’s tool automatically cycles through all your text variants one by one, identifying a winner in the initial test and then pitting the next variant against this winner. This process continues until the top-performing option is identified.
OptiMonk’s Smart A/B Tests can optimize various text elements on your landing pages, including:
Here’s how to set up a Smart A/B Test with OptiMonk:
Save your variants: After adding your variants and clicking Save, specify the pages where your A/B test should run.
For a more detailed guide, check out our support article.
Companies typically run tests for a few months or a business cycle, but every case is different. Ideally, you want to test until you reach 95% statistical significance.
Measuring the test results of your A/B test is a quick and easy process.
Once your tests reach a 95% confidence level, you have enough information to conclude the test. Then, select the variant with the highest conversion rate as your champion.
Don’t think of A/B testing as a one-time thing. Look at it as an ongoing process because customer preferences change over time. Plus, there’s always room for improvement, especially when you’re creating customer-focused content.
Use the insights from current tests to plan and optimize future tests.
Every time you want to redesign your web pages or change the button size on your opt-in form, run an A/B test to see which version visitors prefer.
Evaluate your landing pages on Google Analytics and look at metrics like bounce rate, conversion rate, and time spent on a page. If there’s room for improvement, think of ways to change and test your pages.
Now that you know how to successfully run an A/B test, do they really work?
Absolutely!
A/B testing is one of the most effective conversion optimization solutions you have. Here are four case studies that prove it.
Bukvybag was struggling with a low conversion rate on their homepage. They used OptiMonk’s Dynamic Content feature to uncover the headlines that attracted the most customers.
By testing variations of their headline, Bukvybag achieved a 45% upswing in orders thanks to A/B testing.
Women’s footwear company Boot Cuffs & Socks created two versions of a popup to encourage visitors to complete their purchases.
One offered a $4.25 store credit, and the other gave a 10% discount.
The test revealed that people preferred the 10% discount, leading to a 15% higher conversion rate and a 280% monthly return on investment.
SwissWatchExpo used OptiMonk to test three popups. The winning variant, which offered a $100 discount and free shipping, achieved a 28% conversion rate.
This successful test led to a 27% increase in online transactions and a 25% increase in revenue within three months.
Vegetology’s products have generated lots of amazing reviews, but they weren’t showing them off effectively. Their testimonials were buried at the bottom of their product pages, where nobody could see them.
So they A/B tested adding social proof to the above-the-fold section. They found that the challenger variant that included the customer testimonials at the top of the page led to a 6% increase in the conversion rate and a 10.3% increase in unique purchases.
Multivariate testing is an advanced form of A/B testing where multiple elements are tested simultaneously to determine the best combination. Instead of testing just one variable, like a headline or a call-to-action button, multivariate testing examines how different combinations of elements interact with each other. This allows marketers to understand which specific changes contribute most to improvements in conversion rates or user engagement.
For example, you might test different headlines, images, and button colors at the same time on a landing page. Multivariate testing helps identify the best-performing combination out of all possible variations.
To achieve statistically significant results, you need to:
To calculate statistical significance:
Some effective A/B testing ideas include:
When running A/B tests, track these key performance indicators (KPIs):
A/B testing is an invaluable tool for improving your marketing efforts and optimizing user experiences.
By following these five easy steps—starting with a strategy, laying the groundwork, launching your test, measuring results, and planning your next test—you can make data-driven decisions that enhance your digital strategies.
This method not only helps you understand your customers better but also boosts your bottom line.
Remember, A/B testing isn’t a one-time task but an ongoing process. Customer preferences change, and there’s always room for improvement.
If you wanna get started with A/B testing, create a free OptiMonk account now!
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Product updates: September Release 2024